Privacy Policy

Application: mBooking
Developer: Athena Innovations Sdn. Bhd.
Effective Date: 1^st July 2026

Athena ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how the mBooking mobile application collects, uses, stores, and protects your information.
By using mBooking, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the application, we may collect the following information.

Account Information

• Name
• Email Address
• User Account Information
• Authentication Information

This information is used only to authenticate users and provide secure access to their bookings and travel information.

Booking Information

The application may display or process:

• Travel bookings
• Reservations
• Travel itineraries
• Travel documents
• Booking history

Camera and Images

If you choose to upload travel documents or profile images, the application may request permission to:

• Use the device camera
• Select images using the device photo picker

Images are accessed only when you explicitly choose to capture or upload them. The application does not continuously scan or access your photo library.

Device Information

We may collect limited technical information including:

• Device model
• Operating system version
• Application version
• Crash reports
• Diagnostic information

Push Notifications

If enabled, Firebase Cloud Messaging (FCM) is used to deliver:

• Booking notifications
• Trip updates
• Important account notifications

Push notifications may be disabled at any time from your device settings.

2. How We Use Your Information

Your information is used to:

• Authenticate users
• Provide booking services
• Display travel information
• Upload travel documents
• Improve application performance
• Provide customer support
• Send push notifications
• Maintain application security

We do not use your personal information for advertising.

3. Sharing of Information

We do not sell your personal information.

Your information may be shared only with:

• Secure Athena backend services
• Google Firebase Cloud Messaging
• Service providers required to operate the application
• Where required by applicable law

4. Data Security

We use industry standard security measures including:

• HTTPS encrypted communication
• Secure authentication
• Access controls
• Protected backend infrastructure

Although we strive to protect your information, no method of transmission or storage is completely secure.

5. Data Retention

Personal information is retained only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account
• Request deletion of your personal data
• Withdraw consent where applicable

7. Children's Privacy

mBooking is not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Services

The application may use trusted third-party services including:

• Google Firebase Cloud Messaging
• Microsoft .NET MAUI

These services may process limited information required to provide their functionality.

9. Account Deletion

Users may request deletion of their account and associated personal data by contacting us using the details below. Certain information may be retained where required by law or for legitimate business purposes such as fraud prevention, security, or regulatory compliance.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Athena innovations Sdn. Bhd.
Email: support@athena-i.com
Website: https://athena-i.com